Last updated: [To confirm]. This policy describes how Automatrons, based in Ottawa, Ontario, Canada, handles personal information collected through this website.
Information we collect
When you submit our contact form, we collect your name, business name, email address, optional phone number, the service you are interested in, and your message. Our hosting providers may also process basic technical data such as IP address and browser type.
Why we collect it
We use this information only to respond to your inquiry, prepare quotes, and deliver services you request. We do not sell personal information.
Service providers and hosting
This website and its form submissions are hosted and stored by third-party cloud infrastructure providers, which may store data outside Canada. [To confirm: list of providers and data locations.] For AI Receptionist clients, AI features are processed by third-party AI model providers. [To confirm.]
Retention and security
We keep inquiry information only as long as needed to respond and maintain business records. [To confirm: retention period.] Submissions are stored in access-restricted storage. No method of transmission or storage is completely secure.
Canadian privacy considerations
We aim to handle personal information consistently with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA). You may request access to, or correction of, personal information we hold about you, and may withdraw consent subject to legal or contractual restrictions.
Contact for privacy requests
Use our contact form. [To confirm: privacy contact email.]